Overview

At PrintByAPO, all orders are printed in Ontario, Canada and shipped directly to customers across Canada and the United States. We focus on fast production, reliable delivery, and transparent communication.

Shipping Coverage

We currently ship to:

• All provinces in Canada
• All states in the United States

Free Shipping

We offer free shipping across Canada and the USA on eligible orders. Any exceptions (such as oversized, freight, or special handling items) will be clearly communicated before checkout.

Production Time

All products are made-to-order. Estimated production times:

• Small Format Printing (business cards, flyers, brochures): 2–5 business days
• Large Format Printing (banners, signs, posters): 3–7 business days

Production time begins after:

• Payment is received
• Artwork is approved (if applicable)

Shipping Time Estimates

After production is complete:

• Canada: 1–5 business days
• United States: 3–7 business days

Delivery times may vary depending on location and carrier conditions.

Order Tracking

Once your order ships, you will receive a tracking number via email so you can monitor delivery in real time.

Shipping Carriers

We work with trusted national and international carriers to ensure safe and timely delivery. Carrier selection may vary based on destination and package size.

Customs, Duties & Taxes (USA Orders)

Orders shipped to the United States may be subject to:

• Import duties
• Taxes
• Customs processing fees

These charges are determined by U.S. regulations and are the responsibility of the recipient.

Delays & Delivery Issues

While we aim to meet all estimated timelines, delays may occur due to:

• Weather conditions
• Carrier disruptions
• Customs processing (U.S. orders)

PrintByAPO is not responsible for delays caused by third-party carriers, but we will assist in tracking and resolving issues.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit:

• Contact us within 3 business days of delivery
• Provide photos (for damaged items)

We will work with the carrier and arrange a replacement or resolution where applicable.

Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout. PrintByAPO is not responsible for:

• Delays or losses due to incorrect addresses
• Additional shipping costs for re-delivery

Large Orders & Freight Shipping

Some large format or bulk orders may require freight shipping. In such cases:

• Additional handling time may apply
• Delivery details will be communicated in advance